0 items - රු0.00 0
0 items - රු0.00 0

Privacy Policy

Effective Date: July 14, 2026

Welcome to ImouSriLanka.lk (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, request a quotation, contact us, or subscribe to our newsletter, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Company Name (if applicable)

Payment Information

We do not store your credit card or banking details on our servers. Payments are securely processed by trusted third-party payment providers.

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visit

  • Referral URLs


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Respond to inquiries and customer support requests

  • Provide quotations

  • Improve our website and services

  • Send order confirmations and shipping updates

  • Send promotional emails (only if you opt in)

  • Detect and prevent fraud

  • Comply with legal obligations


3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

You can disable cookies through your browser settings, although some features of the website may not function properly.


4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Delivery and courier partners

  • Payment gateway providers

  • Website hosting providers

  • Analytics providers

  • Government or legal authorities when required by law

These third parties are required to protect your information and use it only for the services they provide.


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.


6. Email Communications

If you subscribe to our newsletter or promotional emails, you may receive:

  • Product updates

  • Promotions

  • Special offers

  • Security notices

You may unsubscribe at any time using the unsubscribe link included in our emails.


7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.


8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.


9. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Once the information is no longer required, it will be securely deleted or anonymized.


10. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically.


12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

ImouSriLanka.lk

Email: info@imousrilanka.lk

Phone: +94 XX XXX XXXX

Website: https://imousrilanka.lk


Summary

By using ImouSriLanka.lk, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.


Note: Before publishing, replace the placeholder phone number with your actual contact number. If your site uses services such as Google Analytics, Facebook Pixel, WhatsApp chat, reCAPTCHA, or payment gateways (e.g., PayHere, Stripe), you should also add specific disclosures describing how those third-party services collect and process data.