Terms & Conditions
Effective Date: July 14, 2026
Welcome to ImouSriLanka.lk. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General
ImouSriLanka.lk provides information and sells genuine IMOU products and related accessories in Sri Lanka. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the updated terms.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You will use the website only for lawful purposes.
3. Products and Availability
We strive to ensure that all product descriptions, specifications, images, and prices are accurate. However:
Product images are for illustrative purposes and may differ slightly from the actual product.
Product specifications may change without prior notice from the manufacturer.
Product availability is subject to stock.
We reserve the right to discontinue any product at any time.
4. Pricing
All prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.
Prices include applicable taxes unless specified otherwise.
We reserve the right to change prices without prior notice.
In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.
5. Orders
When you place an order:
You agree that all information provided is accurate.
Your order is subject to acceptance and stock availability.
We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or product unavailability.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order has been dispatched.
6. Payment
Payments must be made using the payment methods available on our website.
Orders will only be processed after successful payment verification, unless Cash on Delivery (if offered) has been selected.
We do not store your payment card information. Payments are processed through secure third-party payment providers.
7. Shipping and Delivery
We aim to dispatch orders promptly; however, delivery times are estimates and may vary depending on your location and courier service.
We are not responsible for delays caused by:
Courier services
Natural disasters
Government restrictions
Public holidays
Circumstances beyond our reasonable control
Risk of loss and ownership of products pass to the customer upon delivery.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy before making a purchase.
9. Warranty
Eligible products are covered by the applicable manufacturer’s warranty.
Warranty coverage applies only to manufacturing defects and does not cover:
Physical damage
Water or liquid damage
Power surges
Improper installation
Unauthorized repairs or modifications
Misuse or negligence
Warranty claims may require inspection before approval.
10. User Responsibilities
You agree not to:
Use the website for unlawful activities.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Copy, reproduce, or distribute website content without written permission.
Interfere with the operation or security of the website.
11. Intellectual Property
All content on ImouSriLanka.lk, including:
Logos
Text
Images
Graphics
Product descriptions
Website design
is the property of ImouSriLanka.lk or its licensors and is protected by applicable intellectual property laws.
No content may be copied or used without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, ImouSriLanka.lk shall not be liable for any indirect, incidental, consequential, or special damages arising from:
Use of this website
Delays in delivery
Product availability
Loss of data
Business interruption
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, security, or privacy practices of those websites.
15. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, internet outages, government actions, or other unforeseen circumstances.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
imousriLanka.lk
Email: info@imousrilanka.lk
Phone: +94 77 700 3498
Website: https://www.imousrilanka.lk